Virtual Dance Studio

Contact us

416-961-4725

1-877-961-4725

Member Service:

Clea Iveson, Jörgen Dance Education Manager: education@balletjorgen.ca

Nina Milanovski, Jörgen Dance Assistant Education Manager: auditions@balletjorgen.ca

Technical Support:

Before reaching out for technical support via the email address below, we encourage you to first check out our Help Centre: https://help.streaming-subscription.com/en/

For technical support related to this website please contact virtualdance@uscreen.support.

Frequently Asking Questions

How do I reset my password?

On the Sign In page, click Forgot Password?, enter the email associated with your
account, and click Send Instructions. The instruction email will arrive in your inbox
shortly. In the instruction email, click Reset Password and you will be directed to select a
new password before being redirected to the catalog page.

How do I change my password?

Once signed into your account, you can change your password by clicking Profile at the
top right. Select Dashboard. Under Private Info, click on Change Password. Enter your
current password, then your new password. Click Save Changes.

How do I update my billing information?

Once signed into your account, you can update your billing information by clicking
Profile at the top right. Then select Purchases. Under Payment Method, click on Change
Payment Method to update your billing information.

How do I cancel my recurring subscription?

Once signed into your account, you can cancel your subscription by clicking Profile at
the top right. Then select Purchases. Click on Cancel Membership then follow the on-
screen prompts.

My credit card is being declined. Why is that?

Many credit/debit cards have online purchase restrictions. If your card is being declined,
please contact your credit card company to let them know the purchase you would like to
make is valid. Also, certain credit/debit cards do not allow for recurring subscription
billing, and therefore, may be denied.

Who do I contact if I have questions?

If you have questions or comments about the content of Virtual Dance Studio please contact us via email to info@virtualdancestudio.ca.

If you have technical questions about the platform itself or about the mobile apps please look at the help centre for answers. If you still require assistance please contact virtualdance@uscreen.support

OUR FOUNDERS

Virtual Dance Studio is produced by Jörgen Dance and George Brown College in partnership.

Jörgen Dance

Jörgen Dance has brought the joy of dance to countless individuals, families, and communities across Canada and beyond, for 35 years. While Jörgen Dance is firmly rooted in its history as an exceptional professional ballet company, it has grown to be so much more. Today Jörgen Dance offers a wide range of training and community programs across many dance styles to ensure dance is truly accessible for all Canadians. Whether you are looking to attend a performance, learn to dance, or engage with the arts for the first time; there is something for you under the Jörgen Dance umbrella. You will be welcomed, educated, entertained, and be a respected member of our real and virtual community. As an organization, Jörgen Dance genuinely believes in the motto, Dance for All.

George Brown College

George Brown Dance is a partnership between Jörgen Dance and George Brown College. The George Brown College Dance programs offer exceptional professional technical training in the heart of downtown Toronto. With hundreds of theatre, dance and production companies, Toronto offers extraordinary opportunities to aspiring performers. The unique leadership of Jörgen Dance expert instructors graduates students with the skills, confidence and connections necessary for employment in a wide range of dance performance settings. Students and faculty have built a strong community that offers continuous support and encouragement at school and beyond. At George Brown Dance, expect to be empowered and challenged to fulfill your dance potential.